We are specialized in printing high quality pin back badges. Available 32mm, 44mm & 5mm  Matte/Gloss

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FAQ

Welcome to FAQ - Find answer to all your questions

Button Badges

What us your email address?

- email us your design/artwork at orders@buttonbadgefactory.in

What format do you accept ?

- Send us your artwork in any file format and, if necessary, we will fix your artwork for free and provide an online proof showing any changes we made.
- You can request changes to your proof and we will make them for free until you're happy.

Recommended Formats

- To speed up the proofing process, we suggest the following formats: CDR. TIF, AI, PDF, PSD, EPS and JPG.
- For best results, your artwork should be in CMYK color mode, at least 300 dpi and scaled at 100% of the size it will be printed.

Can you help me design my badge?

- Sure, just send us your requirement and we can help you with that.

Cancellation & Refund

Can I cancel my once placed?

- As long as your badges are not in production, you can cancel them and we'll issue a full refund.
- If your badges are either in production or post production, or your order is a next day order, then unfortunately your order cannot be cancelled.

Refund Policy

In case any client is not completely satisfied with our products we can provide a refund.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
 

Payment

What are the payment terms?

- As an online company, we do require payment for all badges to be made before badges are produced.
- The only exception to this is with councils, schools, government bodies and some companies where an official purchase order number is supplied. In these cases we will allow 50% advance and 50% before the badges are released, but please contact us to arrange this facility.

Material Used

What is the material of the badge, are they robust and tough or are they easily breakable?

- The badge are trio of metal, plastic and a gloss film. The top layer is hi-gloss film, middle layer is metal and the third one is plastic with pin.

Will my badges look good?

- The final quality of the badge will depend up the quality of the image that you supply. All the badges are printed at minimum of 300 dpi.
- We use 4-color digital printers which are calibrated each month with specialist engineers to remove all minor color correction errors.

Delivery

How quickly I can get my order.

- Delhi order can be delivered within 24 hrs (Same day delivery also available - Charges Extra)
- Outside Delhi orders (Major Cities) are delivered within 2-3 working days (24 hr delivery also available - Charges Extra)
- We don't ship on Public Holidays including Sundays.
- Delivery time applicable after confirmation of order.
- We use DTDC , DTDC Priority courier service.
- You can always pick your badges from the store same day (Call us before visiting the store).

Are there any hidden cost.

- We believe in a fair and open pricing policy. There are no set-up costs or hidden charges.

Is there any minimum quantity order?

- Nope, you can order 1 pcs too.

Call +91-8285077308 for any further query.